Since the introduction of the food parcels and food vouchers Frances started to receive donations which has allowed her to establish a clothing bank and furniture recycling scheme. Both these projects have been so successful that Frances through her local Tenants and Residents Association have secured two lock-ups from the local Council in order to allow for the items to be stored securely and sorted prior to being distributed.

Frances firmly believes that during the unprecedented time that the pandemic has inflicted on many families that no child should be disadvantaged and therefore they started their Birthday Bank. Frances secured funding for toy vouchers and was donated toys meaning Frances could implement a system for individuals to safely receive what they required, with only the child’s birth certificate required as proof for eligibility.

As restrictions have continued due to Covid-19 Frances wanted to ensure that Christmas 2020 was still full of festive cheer for the community. Frances worked very closely with other community volunteers to ensure that the children within the community got the opportunity to receive a gift via the Mr & Mrs Christmas project, this entailed local residents and businesses donating funding, toys and selection boxes. Children were then able to visit the Mr & Mrs Christmas ‘toyshop’ in order to receive their gift.

Frances has helped keep community spirit alive during the Covid-19 pandemic. Frances and the Association have shown that in time of need, one message or conversation can lead to individuals receiving help that they may not have known was available or had the courage to ask for. Frances has worked tirelessly to ensure that various initiatives have been able to be established, in line with government guidelines, to keep community spirit alive and reassure anyone living within the area that help is available when they need it.