In the last year due to Lockdown and restrictions she had to get involved in more support for our service users. Due to this every appointment has taken longer and many has been sheilding. Samantha has therefor put their well being before her working hours to make sure she been able to look after them all even if it has been done outside working hours. She has been actin as driver to get them safely to health appointments, shopping (sometimes on her own expese), running online social events and personally checking in with them at home to make sure they keeping safe and has someone to talk too. She been a life saver for many of our service users that has not been out the door for months.